Author: Naman Vijay

Profile: https://www.linkedin.com/in/aparajita-ray-899ba3156/


When Vidit and Sanjeev launched Vaani, Meesho's voice AI assistant, it was a milestone moment for Indian commerce infrastructure.

We have been used to the early innovations that Flipkart and it's peers laid down the foundation for Indian e-commerce a decade back. And now, innovations like Vaani are going to lay down the foundation for AI assisted commerce that will define the decade ahead.

We at ClickPost have been focused on a slightly different part of the shopping journey. While Meesho is solving discovery, we are solving the post purchase funnel using voice AI. Our agent Parth Convertkar has been helping brands retain their hard earned customers and the results over the past 12 months convinces me that AI will be a huge force multiplier in Indian e-commerce growth.

Congrats to Meesho team on showing the path to the rest of the ecosystem and can't wait to see how AI changes commerce in the years to come!

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