Here’s how it works behind the scenes:
Most SaaS teams are spending $1M+ a year on support reps, Zendesk, and inbox tools,
While churn keeps creeping up from delayed replies and missed escalations.
This system doesn’t just answer faster.
It helps you retain more customers by solving issues before they leave.
Here’s what powers it:
→ Smart Inbox: Detects frustration in Gmail & Telegram using Gemini 1.5 and flags urgent cases.
→ FAQ Sync: Embeds your docs into Pinecone for fast, accurate responses.
→ Gmail Assistant: Pulls order data from Google Sheets + Qdrant and replies instantly.
→ Trigger Engine: Based on tone, urgency, or context, it replies, escalates, or creates a ticket.
Since launching:
→ Response times down 80%
→ Monthly support costs cut by $30K+
→ Retention is climbing, because customers actually get help when it matters
Want the full workflow + video setup?
1️⃣ Follow + Connect
2️⃣ Comment “support” and I’ll send you everything
⏱️ Free for 24 hours. Then it’s exclusive to OS Accelerator members.
♻️ Repost to share with someone who’s support system needs this level-up.
This post was originally shared by on Linkedin.