πŸš€ Smart move by Swiggy pre-IPO!
πŸ›‘ Problem:
Eco Saver delivery option was available, but its usage was low. In India, when hunger strikes, most people prioritize fast delivery over environmental impact. πŸ•’

πŸ’‘ What Swiggy did:
Now, they're incentivizing Eco Saver with discounts on future orders! πŸ€‘ It's a nudge to make sustainable choices. 🌍

πŸ” What’s next for Swiggy?
For users to stick with Eco Saver even after the incentives end, delivery times need to match the standard speed. Consistent, quick service = habit change! β±οΈβœ…

πŸ€” If you were the Product_Manager, what would be your backstop_metric for Eco Saver?

IPO appimprovement productmanagement iimb iim bangalore swiggy


This post was originally shared by Sabuj Saikia on Linkedin.