Razorpay faced common engagement hurdles: high costs, poor delivery rates, and automation challenges. They needed a platform that worked well and worked alongside their legacy systems.

Razorpay faced common engagement hurdles: high costs, poor delivery rates, and automation challenges. They needed a platform that worked well and worked alongside their legacy systems.

By partnering with MoEngage, they saw:

🚀 29% Boost in Merchant Onboarding
🤝 25% Uplift in Merchant Retention
📈 19% Increase in Re-engagement Metrics
📊 16% Boost in Adoption Campaign Metrics

They achieved this by streamlining journeys with MoEngage Flows, using Event Triggers for drop-offs, and leveraging WhatsApp for key touchpoints.

Ready to see how they did it? Read the full case study here: https://ow.ly/KxnF50W89Zx

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