Have you ever heard of this pricing model for SAAS?
Where you are ONLY charged for the amount of compute power you use!
And not based on the number of seats!
Sounds Utopian? Almost unrealistic?
Frappe is doing exactly this
Frappe Framework, thier low code platform is the underlying engine for thier hero product ERPNext.
Now they're building a bunch of other products on this Framework including a Helpdesk product.
I tested the helpdesk product and it's pretty sleek but found a couple of things that were showstoppers for me to be able to sell the solution.
I reached out to Ritvik Sardana who is the Principal Engineer for Frappe Helpdesk and he was kind enough to meet with me on a video call to gather feedback.
Frappe is a homegrown brand and endorsed by Rainmatter by Zerodha that has found a way to do Open Source sustainably with a first of it's kind Pay for Compute model.
This is some revolutionary stuff and I'm excited to be onboard early in the Frappe journey.
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