During my recent visit to the U.S., I stumbled upon a retail phenomenon that continues to thrive despite the meteoric rise of e-commerce: Outlet Malls.

For the uninitiated, Outlet Malls are large aggregations of Factory Outlets — branded stores that sell excess inventory, discontinued items, or slightly irregular products. And the price difference? Absolutely staggering.

I remember standing outside a Nike outlet in New Jersey at 9:50 AM on Memorial Day — along with 50 other eager shoppers, waiting for the doors to open.

The appeal is simple: “Shop Big, Save Bigger” — for anyone willing to overlook minor imperfections or last-season styles.

Why Does This Work So Well in the U.S.?
In the U.S., shopping is more than a functional activity — it’s entertainment, therapy, and even a competitive sport during sale seasons. Outlet malls thrive on this cultural trait. Here, “value” is measured not only in price but in the thrill of the deal.

This contrasts sharply with the Indian shopping mindset, where purchases are often need-based and measured. Sales matter, sure — but the urgency and indulgence aren't quite the same.

A NEW MANGA T-SHIRT COLLECTION BY UNIQLO? I WANT IT! These are words I heard at the Retail Outlet.

One thing stood out to me during this trip:
Online offers convenience. Offline offers experience.
Outlet malls offer a tangible shopping high — browsing, trying, comparing, and of course, scoring that incredible deal. And Americans love the experience of shopping, not just the outcome.

With Pacific Mall, New Delhi opening its first Outlet Mall in Jasola, Delhi, I can't help but wonder whether this retail phenomenon will be a success in India. What are your thoughts?


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