That’s one of the questions we explored in this week’s Sales & Onboarding episode - featuring Neeraj Kulkarni (collectedge), Neeraj Gupta (RevRag.AI), and hosted by Arushi Pandey.
We went deep into:
💡How collections strategies differ between personal vs. business loans? From an approach angle or an organizational level?
💡What 2 major differences make urban vs. rural borrowers behave differently
💡Whether recent RBI reforms truly balance lender-borrower dynamics and how do agencies on the ground feel
💡If and how AI agents deployed at onboarding, being more context aware, could help in the early days of collection.
It was one of our most grounded and insight-packed conversations yet.
We go live every Thursday to unpack what’s working - and what’s broken - in BFSI, sales, and onboarding.
💬 Got a topic you want us to dive into next? Drop it in the comments.
Until then: keep learning, unlearning, and building with AI.
BFSI
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