At sploot, we began with a simple vision: to make pet parenting seamless. From dog walking to fresh food delivery, our app has become a go-to solution for pet parents. But growth comes with challenges, and we faced ours head-on.

At sploot, we began with a simple vision: to make pet parenting seamless. From dog walking to fresh food delivery, our app has become a go-to solution for pet parents. But growth comes with challenges, and we faced ours head-on.

The Hurdles We Overcame 🛠️
- Users struggled with delayed support and communication gaps.
- Manual processes slowed operations and strained our team.
- Tracking walks, cancellations, and updates lacked transparency.

Our Approach: Automation + Transparency

We streamlined workflows and communication with solutions like:
✅ Automating key processes for walker leave, cancellations, and customer updates.
✅ Improved tracking for walker performance and earnings.
✅ Real-time operational dashboards to address issues before they escalate.

The Results Speak for Themselves:
15X faster support resolution – from days to minutes.
6X faster walker assignments – now completed in just 2 hours.
A more transparent, reliable experience for our customers.

While we’ve made progress, there’s still a lot more to solve, and we’re on it. Every challenge is an opportunity to build a better experience for pet parents everywhere.

Read more here: https://lnkd.in/gWjduMtZ

Arnav Sahni Sajal Jain Aryan Bartwal Krishan Gopal Ravi Anand Gautam Jain sahib hussain Himanshi Oberoi Arzoo Jangra Zaid Ali Khan Uves Akhter

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