Huge shoutout to Dhiraj Patel, our former founder's office ~ he recently launched RetainSure — an AI copilot built specifically for customer success teams at B2B SaaS companies
Their current focus ~
They are helping CS teams predict customer churn using machine learning — with actionable churn risk reasons to drive proactive decisions.
Entrepreneurship is an area that teaches you a lot of every role ~ and well, it also teaches you life to a great extent.
Multiple ex-Springworks folks have chosen to path of being entrepreneurs, and being one myself, I can't be more happy.
If you're in SaaS, work in customer success, or just curious about how AI is reshaping CS — definitely check it out and feel free to reach out to Dhiraj Patel
Wishing the team all the success ahead 🙌
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