Here are three things we keep hearing from retailers, beyond better metrics:
1. “Their Dynamic Rank isn’t very dynamic.”
One retailer told us. “Three products have moved position in the last month.”
→ We run full per-user retrieval on every API call. Millions of products re-ranking in real-time with low latency.
2. “It doesn’t actually understand anything about our products. We have to feed it everything.”
So they bolt on tagging providers like Lily AI.
→ We don’t do tags, semantic BS, or rely on metadata. We build multidimensional product embeddings at ingestion from an image alone.
3. “Their AEs don’t get the problem at all.”
With PSYKHE AI, you still get me, a founder obsessed with this problem.
→ Also, we’re hiring smart AEs.
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