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Conflict refers to disagreement between one or more individuals related to a particular matter . Conflict is normal situation that occurs in an organization as in an organization a lot of people with different beliefs, values ,attitude and background work together for organizational goals so conflict is inevitable part of any business organization . Conflict is fueled by poor communication which lead to misunderstanding. 

Following are some comman reasons for conflicts occurring in an organisation are :

  1. Poor communication - poor communication in an organization exists due to lack of proper communication,misunderstanding,confusion which creates conflicts within organization 
  2. Changes taking place in business  external environment like recession , growing competition etc.and also changes in internal business environment like automation , lay offs etc.creates tension and leads to conflicts .