Minimum $78 million is the worth of time (min 5 minutes) spent by urban Indians every year waiting for banking transactions to be processed at different branches around the country.
Considering 7,80,00,000 urban family heads are transacting physically at banks at least once in a month.
The irony is the same Banks and NBFCs levy late payment charges, interest, financial charges if you missed a due date.
What could be the numbers if waiting time is between 15 mins to 30 mins?
Banks are compensating delays by charging the above mentioned line items rightfully.
Even you need to pay for waiting charges for cabs.