Placing your customer at the heart of everything you do is undoubtedly the
smartest approach you can take to building and sustaining a business.

To do this, you need a heavy dose of both empathy and data insights to

▪️ What kind of customer experience are you delivering?

▪️ How can you refine your offering to better service customer needs?

If you’re not sure what your customers want, ask them.

It’s not revolutionary, but it’s surprising at how rarely companies get this

How do you think businesses can show they really care about their customers?

Posted by Dino Pacella on LinkedIn