Part 2 of the #Xaas Keys to Success:

"When you engineer a capability as a product, then it’s the user’s
responsibility to figure out how best to use that product. But when you design a
capability as a service, then it’s the designers’ and engineers’ responsibility
to ensure that the service is capable of being used effectively by the user.
This understanding of how users use your capabilities impacts revenue
(usage-based revenue model), pricing (to thoroughly understand the value of that
capability so as not to over or under price the capability) and SLA support
agreements (so as to properly price service agreements based again upon the
value of the capability).”

Rules of the modern day technology provider...

#BigData #DataScience #IOT #AI #ML #DataMonetization #DeanofBigData

Kyle Winterbottom Kate Strachnyi ♕ ∞ Ravit Jain ∞ Kirk Borne, Ph.D. Ronald van
Loon Marcus Borba Doug Laney Dez Blanchfield Antonio Grasso

Originally posted by Bill Schmarzo on LinkedIn