One of the most underestimated skills in SaaS Marketing: listening

to existing customers to see what they like/dislike about the product

to social posts for trends in the market

to churned customers to understand why

New feature ideas, killer content pieces and your new brand position… all exist
in the mind of the market, not yours



Originally posted by Tom Hunt on Facebook
link: facebook.com/groups/384650048903273/user/515746679/