#BuildingTrust
Post 5
Till now we covered that -
✅ Showcasing your credentials and PoV
✅ Building intimacy
✅ Being consistent & reliable
✅ Being others focused
Will win you the trust of your customers and employers for sure.
And the good news is that- it is super duper easy.
The catch is - to follow 90 - 10 principle.
This is my personal mantra. Can be applied to any relationship.
90% of the problems, outages, leave applications and drama 🎭 - are predictable.
You know the common things that go wrong in a project, you know the people who
need a nudge and you know the trouble makers also.
There is a pattern to these 90% problems and if you spend little time and
energy, you can crack them easily.
These 90% deadly problems are highly repetitive and mundane in nature.
They can be handled just by basic planning, review and update mechanism.
For balance 10% you will have to get creative and be yourself.
The disaster happens when we try and solve these 90% of the problems with our
personality.
To be highly trustable and effective for the
90% problems - follow the system
10% problems - use ur creative personality
PS: Escalation matrix, QBRs, Leadership connects & even first aid box are all
part of 90%.
PS: Be ruthless in planning all of these.
#DigitalFuturists
Posted by Neha Agarwal on LinkedIn
link: linkedin.com/in/neha-agarwal-37b92016
Post 5
Till now we covered that -
✅ Showcasing your credentials and PoV
✅ Building intimacy
✅ Being consistent & reliable
✅ Being others focused
Will win you the trust of your customers and employers for sure.
And the good news is that- it is super duper easy.
The catch is - to follow 90 - 10 principle.
This is my personal mantra. Can be applied to any relationship.
90% of the problems, outages, leave applications and drama 🎭 - are predictable.
You know the common things that go wrong in a project, you know the people who
need a nudge and you know the trouble makers also.
There is a pattern to these 90% problems and if you spend little time and
energy, you can crack them easily.
These 90% deadly problems are highly repetitive and mundane in nature.
They can be handled just by basic planning, review and update mechanism.
For balance 10% you will have to get creative and be yourself.
The disaster happens when we try and solve these 90% of the problems with our
personality.
To be highly trustable and effective for the
90% problems - follow the system
10% problems - use ur creative personality
PS: Escalation matrix, QBRs, Leadership connects & even first aid box are all
part of 90%.
PS: Be ruthless in planning all of these.
#DigitalFuturists
Posted by Neha Agarwal on LinkedIn
link: linkedin.com/in/neha-agarwal-37b92016
