98% of the Owner - CEOs, blame, downgrade or terminate a non-performing
#employee.

What do the 2% do?

- They investigate and find out, whether the non performance is actually
attributable to the Person or the #Process.

- If it's the process, they go for #processimprovement and #processexcellence

- If it's the person, they #train, #retrain, and #communicate with the person.

- and ask them "What can I do to #help you actually perform at the level that
this #job demands"

After doing that they make the employee accountable for #performance and
everyone's #Growth

No wonder only 2% businesses #Grow to make it to #top100.



Posted by Ravinder Bhan on LinkedIn
link: linkedin.com/in/ravinderbhan